Bosch DIP-6082-8HD Guía de instalación descargar pdf (Pagina 23)

Service and repair

The storage system is backed by a 3-year warranty. Issues will be handled according to Bosch

Support and Service guidelines. The standard Bosch support way of working applies.

The following modules may be replaced on-site in case of a failure without returning the unit:

– Hard drives: As replacement hard drives only original Bosch hard drives are supported.

Otherwise the warranty is void. The replacement drives will come with the carrier

included.

– Power supply: Only original Bosch replacement is supported.

– Fan: Only original Bosch replacement is supported.

– DOM: Disk on Module with the operating system image.

– Chassis w/o hard drives: Fully equipped unit without the hard drives.

Request for RMA

Please request an RMA for failed parts from one of the following Bosch RMA contacts.

– RMA Contact AMEC

Bosch ST, RMA Swapstock, 8601 East Cornhusker Hwy, Lincoln, NE 68507 -USA

Phone: +1(402)467-6610

Fax: n.a.

E-mail: [email protected]

Opening Hours: Monday to Friday, 06:00 – 16:30

– RMA Desk APR

Robert Bosch (SEA) Pte Ltd, 11 Bishan Street 21, (level 5, from service lift), Singapore

573943

Phone: +65 6571 2872

Fax: n.a.

Email: [email protected]

Opening Hours: Monday to Friday, 08:30 – 17:45

– RMA contact China

Bosch (Zhuhai) Security Systems Co. Ltd. Ji Chang Bei Road 20#, Qingwan Industrial

Estate; Sanzao Town, Jinwan District, Zhuhai; P.R. China; Postal Code: 519040

Phone: +86 756 7633117 / 121

Fax: n.a.

Email: [email protected]

Opening Hours: Monday to Friday, 08:30 – 17:30

– RMA Contact EMEA

Bosch Security Systems, C/o EVI Audio GmbH, Ernst-Heinkel Str. 4, 94315 Straubing,

GERMANY

Contact person: RA Desk Supervisor

Phone: +49(9421)706-366

Fax: n.a.

E-mail: [email protected]

Opening Hours: Monday to Friday, 07:00 – 18:00

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