Bosch DIVAR AN 5000 Manual de usuario Pagina 127
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Valorado. / 5. Basado en revisión del cliente
Troubleshooting
Cannot boot up correctly
– Input power is incorrect.
– Power connection is faulty.
– Power switch button is faulty.
– Program upgrade is incorrect.
– HDD malfunction or HDD cable connection is faulty.
– Seagate DB35.1，DB35.2，SV35 or Maxtor 17-g has compatibility problem. Please
upgrade to the latest version.
– Front panel error.
– Main processor board is damaged.
DVR automatically shuts down or stops running
– Input voltage is not stable or is too low.
– HDD malfunction or HDD cable connection is faulty.
– Front video signal is not stable.
– Working environment is too harsh (e.g. too much dust).
– Hardware malfunction.
System cannot detect hard disk
– HDD malfunction or HDD cable connection is faulty.
– Main processor board SATA port is faulty.
No video output (on one-channel, multiple-channel or all-channel output).
– Program is not compatible. Please upgrade to the latest version.
– Brightness is 0. Please restore factory default setup.
– There is no video input signal or it is too weak.
– Check privacy mask setup or your screen saver.
– DVR hardware is faulty.
Real-time video color is distorted
– When using BNC output, NTSC and PAL setup is not correct (the real-time video becomes
black and white).
– DVR and monitor resistance is not compatible.
– Video transmission is too long or degrading is too large.
– DVR color or brightness setup is incorrect.
Cannot search local records
– HDD malfunction or HDD cable connection is faulty.
– Upgraded program is not compatible.
– The recorded file has been overwritten.
– Record function has been disabled.
Video is distorted when searching local records
– Video quality setup is too low.
– Program read error, bit data is too small. There is mosaic in the full screen. Please restart
the DVR to solve this problem.
– HDD malfunction or HDD cable connection is faulty.
10
DIVAR AN 3000 / DIVAR AN 5000 Troubleshooting | en 127
Bosch Security Systems Operator Manual 2013.11 | 1.1 | AM18-Q0669
- DIVAR AN 3000 / DIVAR AN 5000 1
- Table of contents 3
- Safety precautions 7
- Important safety instructions 7
- Important Notices 9
- FCC and UL 11
- Bosch notices 11
- Short information 13
- Introduction 14
- Unpacking 15
- Quick install 17
- VIDEO IN 18
- Primary connections 19
- Optional connections 19
- Powering up 20
- Figure 4.1: Login 21
- Startup Wizard 22
- Reset startup wizard 23
- Figure 4.5: Startup encode 24
- Schedule 25
- Figure 4.8: Startup network 26
- Shutdown/Logout 27
- Hardware setup 28
- Figure 5.1: RJ11 adaptor 29
- RS485 port connection 31
- RS232 port connections 31
- USB connectors 32
- Alarm I/O connections 33
- Power supply 34
- Configuration 35
- Figure 6.2: Settings 36
- Figure 6.3: General 37
- Figure 6.4: Encode 39
- Figure 6.5: Encode overlay 40
- Snapshot 41
- Serial port 45
- Figure 6.9: Network 46
- Network settings 47
- IP filter 48
- Figure 6.12: Network NTP 49
- Figure 6.13: Network PPPoE 49
- Figure 6.14: Network - DDNS 50
- Figure 6.15: Network UPnP 51
- Figure 6.16: Network - EMAIL 52
- FTP server 53
- Figure 6.18: Network - SNMP 54
- Figure 6.19: Alarm 55
- Figure 6.20: Detect 57
- Motion detect region setup 59
- Figure 6.22: Period setup 60
- PTZ activation 61
- Pan/Tilt/Zoom 62
- Figure 6.25: Display 63
- Tour setup 64
- Figure 6.27: Default 65
- Advanced 66
- Hard Disk (HDD) 67
- System events 68
- Alarm Output 69
- Figure 6.32: Record 70
- Account/Users 71
- Add user 72
- Modify/Delete a user 73
- Modify password 74
- Auto maintain 75
- TV adjust 76
- Text data overlay 77
- Configuration/Backup 79
- Sequence Mon B 79
- Operating instructions 80
- Mouse Controls 81
- Front panel controls 82
- Remote control 85
- Quick menu 87
- Main menu 88
- Live and playback 89
- Figure 7.8: Playback and zoom 91
- Sequence 92
- Search/Play 93
- Figure 7.11: Backup menu 99
- Figure 7.13: Info menu 101
- HDD info 102
- Figure 7.15: Bps 103
- Figure 7.16: Log info 104
- Figure 7.17: Version 105
- Online users 106
- Network info 106
- Figure 7.19: Network test 107
- Triggers and alarms 108
- Web Client Software 110
- How to log on 111
- Figure 8.1: Internet options 112
- Figure 8.2: Security settings 113
- Web Client Software 113
- Menu structure differences 114
- Web Client Software 115
- Playback mode 116
- Setup mode 116
- Figure 8.7: Web alarm 117
- Archive Player operation 119
- – Set – see below 123
- Camera Views 125
- Exit button 126
- Troubleshooting 127
- Troubleshooting 129
- Maintenance 131
- Attach ESD strap 134
- Replace internal battery 134
- Install HDD in DIVAR 3000 135
- Install HDD 2 136
- Figure 11.6: Install HDD 2 137
- Maintenance 137
- Install HDD in DIVAR 5000 138
- Install HDD 1 and 2 139
- Install HDD 3 and 4 140
- Maintenance 141
- Install DVD in DIVAR 3000 142
- Install DVD in DIVAR 5000 144
- Technical specifications 146
- DIVAR 5000 149
- Standards and Directives 153
- EMC Australia C-Tick 154
- Appendix 155
- DVD compatibility 156
- USB memory sticks 157
- HDD compatibility 158
- Appendix 159
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