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I-Remote System Overview 7-1

DOK-IWORKS-IREMOTE*V01-AW01-EN-P

7 System Overview

A powerful software package for remote control is available for the

automation platform IndraWorks. The NetSupport client software is

therefore installed on the control unit. When connecting via TCP/IP, the

service PC can access the control unit either using the NetSupport control

software or a WEB browser (as of IE4.0).

The WEB browser thereby communicates via an ActiveX Control with the

WEB server integrated on the control system. An additional installation on

the service PC is not required.

7.1 Network Topologies

A remote session can be run using a large variety of network topologies,

such as remote data communication/Internet or within various LAN

topologies. Several possible configurations are listed in the following to

provide you with a better overview of these various possibilities.

Direct Connection via Remote Data Communication/Internet

The simplest network structure possible for connecting a remote ession

between a control unit and a service PC is a remote data communication

connection.

Under Windows the control system must be configured as a RAS server

and the service PC as a RAS client. The actual connection is then

established by the modem of the control system via the telephone line to

the modem of the service PC.

If the control system and the service PC are connected to the Internet,

then remote diagnostics can also be carried out directly via the Internet. In

this operating mode, the NetSupport client software must be accordingly

configured on the control system in order to prevent unauthorized access

by users on the Internet.

Teleservice1zu1.JPG

Fig. 7-1: I-Remote via remote data communication

Note: I-Remote via a direct telephone connection is preferable to an

Internet connection for reasons of security.

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Bosch Remote Control Manual de usuario Pagina 29